Delivery and Returns

Christmas Gift Returns

Purchases made between Monday 9th October 2023 and Friday 8th December 2023 will have an extended returns period until Friday 5th January 2024. Purchases made from Saturday 9th December 2023 are applicable to our standard return policy. Extended returns period excludes outlet styles and Friends of roducts. Normal exclusions and conditions apply.

Extended returns period excludes outlet styles. Normal exclusions and conditions apply.

Delivery

Service: 6-12 business days from despatch

Delivery days: Monday - Friday

All our deliveries to Europe are tracked.

Service: Up to 4 business days from despatch

Delivery days: Monday - Friday

All our deliveries are tracked.

Service: 8-12 business days from despatch

Delivery days: Monday - Friday

All our deliveries to Canada are tracked.

Service: Up to 4 business days from despatch

Delivery days: Monday - Friday

All our deliveries are tracked.

Service: 8-12 business days from despatch

Delivery days: Monday - Friday

All our deliveries to New Zealand are tracked.

Service: Up to 4 business days from despatch

Delivery days: Monday - Friday

All our deliveries are tracked.

Service: Service: 8-12 business days from despatch

Delivery days: Monday - Friday

All our deliveries are tracked.

Service: 8-12 business days from despatch

Delivery days: Monday - Friday

All our deliveries are tracked.

Service: Up to 4 business days from despatch

Delivery days: Monday - Friday

All our deliveries are tracked.

Service: Up to 4 business days from despatch

Delivery days: Monday - Friday

All our deliveries are tracked.

Our packages are nearly always beneath local taxation thresholds, but on rare occasions deliveries can be subject to duty and tax charges. Pure Collection are not liable for any such charges. Please note, customs policies vary widely from country to country. We recommend you contact your local customs office for further information.

All delivery times are estimated, Pure Collection cannot be held liable for any delays that may occur which are outside our control.

Easy Returns